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Privacy Policy

Effective Date: [Insert Date]

Contact Email: Info@wellnessplusclinics.com

IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY, CALL 911 IMMEDIATELY.

PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING OUR SERVICES, WEBSITE, OR MOBILE APPLICATIONS.

IMPORTANT NOTE: Our Notice of Privacy Practices is a separate document that explains how Protected Health Information (“PHI”) about you may be used and disclosed in connection with health care services in accordance with the Health Insurance Portability and Accountability Act (“HIPAA”).

1. Introduction

This Privacy Policy (“Policy”) describes the types of information that P&B Research LLC, doing business as Wellness Plus Clinics (“Wellness Plus Clinics,” “we,” “our,” or “us”) may collect from you or that you may provide when using our website (www.wellnessplusclinics.com) or our mobile web applications (collectively, the “Platform”).

It also explains our practices for collecting, using, maintaining, protecting, and disclosing that information. By using the Platform, you agree to this Privacy Policy and our Terms of Service. If you do not agree, please do not use our Platform or submit any personal information.

This Policy does not apply to any third-party websites, services, or applications that may link to or integrate with our Platform.

2. Information We Collect About You and How It’s Collected

A. Types of Information Collected

Personal Information:

Your name, address, email, phone number, date of birth, gender, payment details, or any other data that identifies you personally.

Health-Related Information:

Medical history, symptoms, treatment requests, prescriptions, diagnostic results, and communications with our medical professionals.

Technical Information:

Your IP address, device details, browser type, and usage data.

Demographic and Marketing Data:

Interests, preferences, feedback, and location data.

Other Information:

Any other data you voluntarily provide.

B. How Information Is Collected

  • Directly from You: When you create an account, complete forms, communicate with our team, or book consultations.

  • Automatically: Through cookies, analytics tools, and similar technologies.

  • From Third Parties: Including laboratories, pharmacies, payment processors, and analytics partners (such as Google Ads, Meta, or Chargebee).

3. How We Use Your Information

We use your information for the following purposes:

  • To Provide Care: Coordinate telehealth consultations, treatment plans, and prescriptions.

  • Payment Processing: Process and track payments securely.

  • Customer Communication: Contact you regarding appointments, results, account updates, or support inquiries.

  • Platform Operation: Improve functionality, troubleshoot issues, and enhance user experience.

  • Legal Compliance: Meet obligations under federal or state laws, including HIPAA.

  • Security and Fraud Prevention: Verify your identity, detect unauthorized use, and safeguard your data.

  • Marketing and Education: Share wellness-related updates, offers, and educational materials (with your consent).

  • Data Analysis: Generate non-identifiable, aggregated analytics to improve our services and develop new ones.

4. Disclosure of Your Information

We may disclose your information to:

  • Healthcare Providers and Labs: Physicians, clinicians, and diagnostic laboratories directly involved in your care.

  • Service Providers: Companies that help us operate our Platform, process payments, send emails, or provide analytics.

  • Affiliates and Employees: As needed for business operations and patient support.

  • Legal Authorities: When required by law or to protect against fraud or harm.

  • In the Event of a Business Transition: Such as a merger, acquisition, or asset sale.

  • With Your Consent: To third parties at your direction.

  • De-identified Data: Shared for research, analytics, or marketing purposes that do not identify you personally.

We do not sell your Personal Information.

5. Your Options and Rights

  • Email Preferences: You may unsubscribe from marketing communications by following the link in any promotional email or contacting us at Info@wellnessplusclinics.com.

  • Cookies and Tracking: You can control cookies through your browser settings, but disabling them may limit some Platform features.

  • “Do Not Track” Signals: Our Platform does not currently respond to DNT signals due to the lack of a standardized protocol.

  • Access and Correction: You may request access to or correction of your personal data.

  • Opt-Out: You can opt-out of promotional communications or targeted advertising at any time.

6. Data Security

We employ industry-standard measures to protect your information, including encryption, firewalls, and secure data storage.

While we make every effort to safeguard your data, no system is entirely secure. Transmission of data via the Internet is done at your own risk.

User Responsibility: Keep your login credentials confidential and use device security features such as passcodes or biometric locks.

Mobile Devices: When accessing P&B Research LLC and Wellness Plus Clinics via mobile devices, personal health data may be temporarily cached; we use safeguards to minimize this risk.

7. Third-Party Platforms

Our Platform may contain links to third-party sites (e.g., payment gateways, pharmacies, laboratories, or social media platforms).

These third-party sites operate independently and have their own privacy policies. P&B Research LLC and Wellness Plus Clinics are not responsible for the practices or policies of those external entities.

8. No Services to Persons Under 18

Wellness Plus Clinics does not knowingly provide services to, or collect data from, individuals under the age of 18. If we learn that we have collected personal information from a minor, we will delete it promptly.

9. California Resident Privacy Rights

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: What personal information we collect, use, and share.

  • Right to Delete: Request deletion of personal information (subject to certain exceptions).

  • Right to Opt-Out: Decline the “sale” of your personal data (we do not sell data).

  • Right to Non-Discrimination: You will not be penalized for exercising your privacy rights.

To exercise any of these rights, please email Info@wellnessplusclinics.com with the subject line “CCPA Privacy Request.”

We may require proof of identity before processing your request.

Note: These rights do not apply to Protected Health Information governed by HIPAA or medical data covered under state privacy laws.

10. Revisions to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Effective Date.” Your continued use of our Platform after any changes constitutes acceptance of the revised policy.

11. Contact Information

For questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

P&B Research LLC and Wellness Plus Clinics

Email: Info@wellnessplusclinics.com

Website: www.wellnessplusclinics.com